Política de reembolso

JDS RETURN & REFUND POLICY

Because our products are made to order, we do not accept returns or exchanges due to change of mind, incorrect size selection, or personal preference.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery. Include your order number and clear photos showing the issue.
Once your request has been reviewed and approved, we may offer a replacement or refund, as appropriate.

Sizing

Please review the size information carefully before placing your order. We cannot accept returns or exchanges when the wrong size was selected by the customer.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

Products that have been worn, washed, altered, or damaged after delivery are not eligible for a return or refund, except where required by applicable law.

Order Issues

If you experience an issue with your order, please contact JDS customer support within 7 days of delivery. We will review your request and work to provide an appropriate solution.
This policy does not limit any rights you may have under applicable consumer protection laws.